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What to look for when choosing a coffee roaster to partner with?

melbournecoffeeroa

When partnering with a coffee roaster, there are several key factors to consider to ensure the partnership is beneficial for both your café and the roaster.


At Melbourne Coffee Roasting Co our philosophy is SIMPLE : Amazing coffee, Competitive pricing and a High level of customer service to ensure that everything runs smoothly and personalised to your wants and needs. Because of this we consider ourselves to be one of the best coffee roasters in Melbourne that has been part of the growth and support of many cafes in Victoria, Interstate and abroad.


Celebrating Melbourne Cafe Culture through our flavour palate typical of the Melbourne cafe scene.
Celebrating Melbourne Cafe Culture through our flavour palate typical of the Melbourne cafe scene.



Here are some important things to look for:

1. Quality of Coffee Beans


  • Consistency: At Melbourne Coffee Roasting Co. We consistently provide high-quality ethically sourced beans with minimal variation from batch to batch. We weigh every batch of coffee roasted and uses computer programs to ensure that every roast is consistent as possible from batch to batch.


  • Freshness: Melbourne Coffee Roasting Co.offers freshly roasted coffee, as freshness significantly impacts taste. We are currently roasting small batches of coffee 1 - 2 time a week to make.


  • Sourcing: Check if they source beans ethically, such as through direct trade, fair trade, or other sustainable practices. As part of our commitment to using high quality specialty coffee Melbourne Coffee Roasting Co has partnered with Riverdale Estate of India https://riverdalecoffee.com/.


2. Roast Profiles & Offerings


  • Range of Blends & Single Origins: A good roaster should offer a variety of blends and single-origin beans that cater to different tastes and brewing methods. Melbourne Coffee Roasting Co. is passionate about providing it's customers with the best specialty coffee in Melbourne and we believe our portfolio represents the true flavour palate that makes this city world famous for its coffee. We have Italian style punchy coffee to Inner City "Third Wave" Specialty coffee that offers a fruity more nuances and more complex set of flavours.


  • Customization: We offer custom blends to suit your cafes unique style and flavor profile and also offer custom branding to promote your cafe in your unique and personalised style.


  • Point of difference : Melbourne Coffee Roasting Co. has a big focus on give its customers a point of difference from our coffee offering to using our very own "Specialty drinking chocolate" line Cocoa Bliss which is a response to the poor quality, noninclusive and at times unethical offering in the market. Cocoa bliss cocoa is a high dutch process with a high fat content that comes from the cocoa butter remaining in the cocoa powder during processing. The cocoa is sourced from West Africa under strict guidelines of protecting the farmers and ensuring the product is ethically sourced. Cocoa Bliss is Vegan Friendly, Lactose Free, Gluten Free & Fair Trade. Our tea range is also ethically sourced and organic, providing your customers an exclusive experience where some of your competitors are offering supermarket level tea.


  • Flexibility: Innovation and being creative to experimenting with different roasts or new types of coffee to keep things fresh for our customers is something we love doing, as trendy change, we move with the time also.


3. Reliability & Delivery


  • Delivery Times: Melbourne Coffee Roasting Co will deliver your orders on time, especially if you have a high turnover or need regular deliveries.


  • Stock Levels: Communication with our cafes is of the utmost importance where we check and maintain reliable stock levels, so you don’t run out of coffee & other essentials unexpectedly.


  • Emergency Support: We are always on call and provide emergency orders in case you run out or need last-minute supplies.


4. Pricing & Terms


  • Competitive Pricing: Melbourne Coffee Roasting Co. offers competitive pricing and is always working toward keeping pricing down to make sure costs are kept in check and are affordable. The cost of beans should align with your café’s pricing structure while ensuring you can maintain good profit margins.


  • Bulk Discounts: Ask about bulk ordering options or discounts for larger purchases, especially if you’re buying consistently.


  • Payment Terms: Clarify the payment structure—are there net terms? Do they offer credit for businesses?


5. Support & Education


  • Barista Training: Many roasters offer training for your staff, including brewing methods, espresso preparation, and tasting sessions, which can elevate your café’s coffee quality.

  • Marketing Support: Some roasters offer marketing materials or co-branded opportunities to help promote your partnership.

  • Technical Support: Look for a roaster who is willing to assist with any issues related to brewing equipment or coffee preparation.


6. Sustainability & Ethics


  • Sustainability Practices: Does the roaster implement eco-friendly practices, such as sustainable sourcing, packaging, or reducing carbon footprint?

  • Ethical Sourcing: Check whether the roaster is transparent about where they source their beans, and if they work with farmers in a fair and transparent manner.


7. Reputation & Reviews


  • Industry Reputation: Research the roaster’s reputation in the coffee community—are they well-regarded by other cafés, baristas, and coffee enthusiasts?

  • Customer Feedback: Look at reviews from other businesses who work with them, either online or through word-of-mouth recommendations.


8. Flexibility & Long-term Relationship


  • Collaborative Approach: A great roaster should be open to collaborating with you on new coffee blends or initiatives and be responsive to your café’s needs.

  • Long-Term Partnership: Melbourne Coffee Roasting Co. seek to building a long-term relationships rather than just one-time transactions. This ensures ongoing support and understanding of your evolving needs.


9. Packaging & Storage


  • Proper Packaging: Make sure the roaster uses packaging that preserves the freshness of the beans. Coffee bags should have a valve to release gases and should be sealed tightly. At Melbourne Coffee Roasting Co. we pack our specialty coffee in bags that have a 1 way valve and a ripper zipper so they can be resealed once they are open to maximise freshness and keep their aesthetic.Other brands use cheap sealed bags that can only be closed with a rubber band, clamp or bulldog clip making their appearance unappealing after opening.

  • Storage Requirements: Understand the storage conditions recommended for the coffee beans to maintain quality (e.g., cool, dry storage).

By considering these factors, you’ll be more likely to find a reliable and supportive coffee roaster that complements your café's offerings and helps you grow your business.

 
 
 

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